Sun. May 28th, 2023

ROUND ROCK, Texas, March 23, 2023 /PRNewswire/ — Tiny and medium business enterprise (SMB) leaders might view an in-residence IT group as a luxury. Even so, IT is additional than acquiring a couple of laptops and shipping them to staff, in particular when setting the foundations for scaling a productive business enterprise. Fielding employee inquiries about technologies can be overwhelming, ad hoc fixes can be pricey surprises and employee downtime can have a massive effect, in particular for smaller sized teams.

Dell Runs Your IT So You Can Run Your Organization

Dell APEX Managed Device Service

Dell APEX Managed Device Service

As corporations develop, technologies desires commonly comply with. SMB leaders generally ask: How can I predict or strategy my IT price range? How can I use technologies to preserve my business enterprise safe? How can I answer my employees’ technical inquiries without the need of investing hours digging via on the internet tech forums? How can I handle all of this without the need of a committed headcount? Entrepreneurs and leaders should not have to decide on in between driving business enterprise development or supporting the tech desires for their teams.

To assist corporations with small or no IT sources, we’re introducing a very simple, all-inclusive month-to-month subscription with no extended-term commitment so consumers can shift day-to-day help and Computer management to Dell and concentrate on their business enterprise.

With the Dell APEX Managed Device Service subscription, extremely skilled Dell technologies professionals will be offered 24/7 and will perform to assist preserve devices additional safe and up-to-date. They can deal with all components of hardware management – from device set up and software program implementation, to supporting with device encryption, platform and device safety, in addition to any hardware fixes. The offer you includes a wealth of help solutions like accidental harm supporti and predictive situation detection. The subscription even characteristics tech coaching for group members and access to worthwhile IT insight reports outlining device overall health, user practical experience and suggestions.

Dell Becomes Your IT Division

As SMBs generally have to have to remain nimble and adaptable to external elements, Dell APEX Managed Device Service is offered to acquire as a month-to-month subscription at $70 per device. This frees consumers from a lengthy commitment and guarantees they are by no means paying additional than they need to. So, no matter whether the business enterprise operates as a a single-particular person powerhouse or is 300 staff sturdy and developing speedy, the offer you gives maximum flexibility for scaling.

“83% of modest corporations are prioritizing outsourcing their device, safety and general IT management. At the similar time, 62% of modest corporations are growing their use of as-a-Service technologies adoption,” sector analyst Anurag Agrawal, founder and chief international analyst of Techaisle, lately commented. “With Dell APEX Managed Device Service, modest corporations have peace of thoughts figuring out their IT desires are handled with Dell’s sector-top IT management and help capabilities. From Computer management to device safety to professional Dell help, all in a versatile month-to-month subscription, this newest addition to the Dell APEX lineup delivers the instant worth modest corporations have to have to concentrate on developing their business enterprise, not managing IT.”

Dell APEX Managed Device Service at Operate

Final year, leaders from Trident Proposal Management had been hunting for a managed IT remedy to help their developing business enterprise. The California-primarily based consulting firm aids consumers recognize possibilities and prepare proposals for federal government contracts. For years, group members had to rely on customer-grade e-mail accounts, client issued assets or stand-alone devices operating without the need of a managed enterprise.

With eight complete-time staff and 30 freelancers, like two situated internationally, Trident necessary to obtain a extensive remedy for a safe, managed technique. They spent additional than 120 hours reviewing the internet websites of Computer retailers and managed service providers to supply devices and tech help solutions. Soon after six months, they nonetheless hadn’t discovered a remedy – till they connected with a Dell representative. Trident Proposal Management was an best candidate for Dell’s pilot plan. The pilot ran for a year and helped Dell to garner significant feedback from several consumers, spanning a total of additional than 200 finish customers.

“We had been hunting to step up our IT game, update our devices and take into account cyber safety greatest practices for a when, but we could not obtain a managed service provider with the capabilities of supporting a modest business enterprise like ours,” explains Ben Galendez, Trident’s IT manager and a capture and proposal manager. “The Dell pilot was wonderful – we managed to migrate our group to new devices and possessing a direct line to IT professionals has saved us a lot of time and prevented headaches.”

Dell offered IT help to assist Trident implement a safe internal collaboration web-site, standardized licensing and additional.

“Anytime I have a query, no matter whether it really is about safety, software program or a device, I can speak to Dell, and they will give answers,” adds Galendez. “It really is reassuring to have a substantial, respected brand like Dell meet all our technologies desires – a a single-cease-shop practical experience. We’re a modest but mighty group, but we’re not technologies specialists. It really is genuinely a no-brainer for us to outsource our helpdesk with the Dell APEX Managed Device Service subscription.”

Understand Extra About Dell APEX for Firms of All Sizes

Dell APEX Managed Device Service is offered to U.S. consumers via Dell sales representatives or on in mixture with the buy or lease of the most up-to-date Dell industrial PCs.

Dell APEX Managed Device Service is just a single of the techniques Dell is assisting to simplify the future of perform when growing IT agility and control for consumers. The Dell APEX portfolio lets consumers effortlessly scale to meet ever-altering IT demands – from client devices to the cloud – when focusing on business enterprise outcomes. We continue to expand our APEX options to give ultimate flexibility for corporations of all sizes to invest in contemporary lifecycle options. Understand additional about Dell Technologies APEX.

For additional details: To discover additional about Dell APEX Managed Device Service and our most up-to-date industrial items, verify out our full press kit.

i Accidental Harm Service excludes theft, loss, and harm due to fire, flood or other acts of nature, or intentional harm. Buyer have to return broken unit. Limit of 1 certified incident per contract year. See

Supply Dell Technologies

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