Group and AirAsia to collaborate on various business initiatives

In a strategic partnership that spans across various lines of business, Group and Capital A, the parent company of AirAsia, have come together to enhance the travel experiences of customers. The collaboration includes flights, accommodations, attractions, tickets, car-hailing, and payments. This partnership builds upon an initial agreement made by the two companies in 2020.

Tony Fernandes, CEO of Capital A, expressed excitement about involving AirAsia, AirAsia MOVE and BigPay in the partnership. The collaboration aims to promote AirAsia flights and ancillary services on Group’s platforms while expanding AirAsia’s inventory and growth plans in China and introducing Group’s customer base to the ASEAN region.

In addition to working together on various offerings, the two companies also plan to collaborate on customer service and payments. TripLink, Group’s payment subsidiary will provide payment solutions for AirAsia Aviation Group. Jane Sun, CEO of Group emphasized the significance of the long-standing relationship with Capital A and the benefits of this strategic partnership. Sun highlighted the positive outcomes observed since the initial agreement in 2020 and expressed enthusiasm about leveraging Group’s process improvements and customer experiences in collaboration with Capital A.

The partnership between these two companies signifies a strong commitment to growing and enhancing the tourism industry by empowering users and improving their travel experiences through combining their expertise and resources with a focus on collaboration, innovation, and customer satisfaction.

By Aiden Johnson

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