In an announcement on Monday, a Vienna-based privacy campaign group revealed plans to file a complaint against ChatGPT in Austria. NOYB (“None of Your Business”) claimed that the flagship AI tool, known for its hallucinating answers, produces incorrect information that even its creator OpenAI cannot correct. The group raised concerns about the accuracy of data generated by the program and expressed dissatisfaction with OpenAI’s failure to provide clarity on the source of data and what information ChatGPT stores about individuals.
NOYB argued that inaccuracies in the data produced by ChatGPT are unacceptable, especially when it comes to personal information. EU law mandates that personal data must be accurate, and if a system cannot consistently produce reliable and transparent results, it should not be used to generate data about individuals. Data protection lawyer Maartje de Graaf at NOYB emphasized the importance of technology complying with legal requirements.
The campaign group highlighted an incident where ChatGPT provided incorrect information about the birth date of NOYB founder Max Schrems instead of informing users that it lacked the necessary data. OpenAI reportedly refused to correct or remove the inaccurate data, claiming it was impossible to do so. Additionally, the company failed to adequately respond to Schrems’s request to access his personal data, further violating EU laws.
Since its introduction in November 2022, ChatGPT has garnered attention for its impressive capabilities in generating text quickly. However, concerns and criticisms surrounding the technology have led to legal actions in various countries. Italy temporarily blocked the program in March 2023, and France initiated an investigation following complaints. In response to these issues, a European working group has been established to enhance coordination on AI regulation, although organizations like NOYB remain skeptical about the effectiveness of authorities in regulating AI.
The issue with ChatGPT is not only limited to Austria but also extends globally as concerns and criticisms surrounding this technology have led legal actions in different countries worldwide.
ChatGPT is an impressive tool that has garnered attention for its ability to generate text quickly; however, this tool raises significant concerns regarding accuracy and transparency.
NOYB’s announcement highlights how important it is for technology companies like OpenAI comply with legal requirements when dealing with personal information.
The incident involving Max Schrems demonstrates how critical it is for companies like OpenAI take responsibility for their mistakes and address them appropriately.
As AI continues to play an increasingly prominent role in our lives, there must be adequate regulations put in place by governments worldwide that protect individual privacy rights while also promoting innovation and progress.
In conclusion, while chatbots like ChatGPT offer numerous benefits such as efficiency and convenience; they also pose significant risks regarding privacy rights if not used responsibly. Therefore there is a need for strict regulations governing their use