Tracy Mozena, the CIO of Atlantic Aviation, shared her experience in managing technology budgets during a recent conversation. Atlantic Aviation is a leading provider of aviation ground support services and serves as a compelling case study for the financial benefits that organizations can achieve by effectively managing their technology budgets.
Tracy previously ran IT for a management company that owned five businesses, which allowed her to make technology decisions that leveraged economies of scale. However, due to the impact of the COVID-19 pandemic, all of these companies were divested, with Atlantic Aviation being one of the last entities sold and acquired by KKR. Tracy transitioned to Atlantic Aviation as part of this transaction.
Tech and tech-adjacent expenditures can add up quickly for businesses, including categories like Customer Relationship Management (CRM), cloud and data services, billing, software, network storage, business process outsourcing, telecommunications services, and data center technology. These costs represent a significant portion of a company’s expenses, making them a target for reduction in order to achieve substantial savings.