Utility companies have been on high alert due to an increase in aggressive tactics used by scammers recently. These fraudsters are using various deceptive practices, including posing as utility company representatives and asking for personal information such as computer access. Some scammers are also taking photos of bills, requesting payments through pre-paid debit cards, or offering fake discounts. However, companies like NYSEG and RG&E have made it clear that they will never send representatives to homes for these purposes.
Scammers are not limited to in-person tactics; they are also using fake phone numbers to call and text people. If a caller is pushy and threatens service disconnection, it’s a warning sign of a potential scam. Authentic utility companies do not ask for payments in cash or through pre-paid debit cards. The best course of action when unsure about a caller’s identity is to contact the utility company directly.
It’s crucial to stay vigilant and protect vulnerable individuals like the elderly, who are often targeted by scammers. Shelby Cohen, a senior manager of communications for NYSEG, advises family members to remind their loved ones not to give out personal information over the phone. If there are any uncertainties or suspicions, it’s recommended to call the utility companies using the provided numbers.
If you become a victim of a scam, don’t hesitate to seek help from local law enforcement and report the incident to the Federal Trade Commission. It’s essential to take immediate steps to protect your personal information in case of a scam. For online scams, the Better Business Bureau is a valuable resource to turn to for assistance. Stay alert, be cautious, and don’t hesitate to seek help if you suspect fraudulent activity.