Mon. Mar 27th, 2023

UC San Diego Overall health Thursday notified individuals that a third-celebration vendor employed analytics tools on scheduling internet sites for Urgent Care and Express Care clinics, the details captured on which was then transmitted to other businesses.

Have queries about the breach?

UC San Diego Overall health established a get in touch with center to answer queries relating to the breach, at 1-800-909-1243 from six a.m. to eight p.m. Monday via Friday and from eight a.m. to five p.m. Saturday and Sunday.

Solv Overall health hosted and managed UCSD Health’s scheduling internet sites for the Urgent Care in La Jolla at 8910 Villa La Jolla Drive and 5 areas of Express Care clinics:

— Downtown San Diego, 203 West F St.
— Encinitas, 1505 Encinitas Blvd.
— Eastlake/Chula Vista, 2295 Otay Lakes Road, Suite 110
— Pacific Highlands Ranch, 6030 Village Way, Suite 200 and
— Rancho Bernardo, 16950 By means of Tazon.

For these who employed the scheduling site among Sept. 13 and Dec. 22, 2022 to book appointments for in-particular person or video visits at these areas, the analytics tools could have captured names, dates of birth, e mail addresses, IP addresses, third-celebration cookies, factors for visits and insurance coverage varieties.

Nonetheless, these tools did not gather Social Safety numbers, health-related record numbers, monetary account numbers or debit/credit card details, a UCSD Overall health statement mentioned. The scheduling internet sites have been not portion of the hospital system’s electronic wellness records systems, MyUCSDChart, and no details inside MyUCSDChart was impacted by Solv Health’s use of analytics tools.

UCSD Overall health will mail letters on Monday to these individuals with addresses on file, notifying them of the information breach.

In addition, the hospital directed Solv Overall health to eliminate the analytics tools from the scheduling internet sites straight away upon the initial discovery of the challenge in late December, worked with the vendor to determine these whose information could have been collected and transitioned to a new scheduling tool for the above areas.

By Editor

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